How to Stop Airtel Auto Renewal Service

Airtel auto renewal service, while convenient, can be a source of frustration for users who want more control over their mobile expenses. We’ve all been there: you subscribe to a service, forget about it, and suddenly you’re being charged for another month. The good news is that stopping Airtel auto renewal is a straightforward process. In this guide, we’ll walk you through various methods to take back control of your subscriptions.

Understanding Airtel Auto Renewal

Before we delve into how to stop it, let’s first understand how Airtel auto renewal works. When you subscribe to a service like data packs, SMS bundles, or other value-added services, Airtel often defaults to an auto renewal option. This means that when your current pack expires, Airtel automatically renews it using your main balance or linked bank account.

How to Stop Airtel Auto Renewal Using USSD Codes

USSD codes are a quick and easy way to manage your Airtel services, including auto renewal. Here’s how:

1. Open your phone’s dialer.
2. Dial *121# and press the call button.
3. Navigate through the menu options to find “My Offers” or a similar section. The exact wording may vary.
4. Look for the option to “Manage Services” or “Stop Auto Renewal.”
5. Select the service you wish to stop auto-renewing for and confirm your choice.

You will usually receive a confirmation message indicating that auto renewal has been successfully deactivated for the selected service.

Deactivating Auto Renewal via the Airtel Thanks App

The Airtel Thanks app provides a convenient platform to manage all your Airtel services, including stopping auto renewal.

1. Download and install the Airtel Thanks app on your smartphone if you haven’t already.
2. Log in using your Airtel mobile number and OTP (One Time Password).
3. Go to the “My Account” or “Manage Services” section.
4. You should find an option for “Auto Renewal” or “Active Packs.”
5. Select the specific service you want to modify and toggle off the auto renewal option.

The app will usually provide a confirmation message upon successful deactivation.

Contacting Airtel Customer Care

If you encounter any difficulties or prefer a more direct approach, you can always reach out to Airtel customer care for assistance with stopping auto renewal services.

• Call 121: From your Airtel mobile phone, dial 121 to connect with a customer service representative.
• Use the Airtel website: Visit the Airtel website and use their live chat feature to speak to an agent online.
• Social Media: Send a direct message to Airtel’s official pages on platforms like Twitter or Facebook.

When contacting customer care, have your Airtel mobile number and details of the service you want to modify ready to ensure a smooth and efficient process.

Tips to Avoid Unwanted Auto Renewals

• Read the Fine Print: Before subscribing to any service, especially those offering promotional periods, carefully review the terms and conditions to understand the auto renewal policy.
• Set Reminders: Make a note of your pack’s expiry date or set a reminder on your phone to check for auto renewal a few days prior to the renewal date.
• Regularly Review Your Account: Periodically review your Airtel account statement or usage details to identify any unexpected charges that might indicate unwanted auto renewals.

By following these tips and proactively managing your Airtel services, you can avoid unwanted charges and stay in control of your mobile expenses.