At AutoServiceEU, we stand behind the quality of our products and services. This Warranty Policy outlines the terms and conditions of our warranty coverage, ensuring you understand your rights and what is covered.
1. Warranty Coverage
We offer a limited warranty on our products and services, which typically covers:
- Defects in Materials and Workmanship: This warranty protects against defects arising from manufacturing processes or materials used in the products we sell.
- Duration: The warranty period varies by product or service. Generally, it lasts for [insert duration, e.g., 12 months] from the date of purchase or installation. Specific warranty periods for individual products can be found in the product description or on your purchase receipt.
2. Warranty Exclusions
This warranty does not cover:
- Damage caused by misuse, neglect, or improper installation.
- Normal wear and tear or cosmetic damage.
- Damage resulting from accidents, unauthorized repairs, or modifications.
- Products that have been altered or modified in any way.
3. How to Make a Warranty Claim
If you believe your product or service is covered by our warranty, please follow these steps:
- Contact Us: Reach out to our customer service team at [email protected] or via WhatsApp at +1(641)206-8880. Provide your order number and a description of the issue.
- Return the Product: If required, you may need to return the product for inspection. We will provide instructions on how to proceed with the return.
- Evaluation: Once we receive the product, our team will evaluate the claim to determine if it meets the warranty conditions.
4. Remedies
If a warranty claim is validated, AutoServiceEU will, at its discretion, either:
- Repair the defective product at no cost.
- Replace the defective product with a new or refurbished unit.
- Refund the original purchase price of the product.
5. Shipping Costs
Customers are responsible for the shipping costs associated with returning the product for warranty claims, except in cases where the product is confirmed to be defective.
6. Limitation of Liability
Our liability under this warranty is limited to the repair, replacement, or refund of the product. We are not liable for any incidental or consequential damages resulting from the use or inability to use the product.
7. Changes to Warranty Policy
AutoServiceEU reserves the right to modify this Warranty Policy at any time. Any changes will be effective immediately upon posting on our website.
8. Contact Us
For questions or concerns regarding our Warranty Policy or to initiate a claim, please contact us:
- Email: [email protected]
- WhatsApp: +1(641)206-8880
- Website: https://autoserviceeu.com
Thank you for choosing AutoServiceEU! We appreciate your trust in us and are committed to providing quality products and excellent customer service.